Samsung Printer 6345N User Guide

Citrix Compatibility  
for the Samsung  
MultiXpress 6345N Printer  
WHITE  
PAPER  
Citrix Compatibility  
for the Samsung  
MultiXpress 6345N  
Printer  
Introduction  
This white paper describes the testing methods  
used to verify the compatibility of the Samsung  
MultiXpress 6345N printer with the Citrix  
environment.  
Citrix is the leading terminal service for enterprise  
operations, and these operations want to print with  
confidence. Samsung has enlisted the help of  
Wipro Technologies to verify the compatibility of  
the MultiXpress 6345N for use with Citrix.  
Firmware Specifications:  
Main Firmware Version 1.03.00.61  
03-27-2008  
Network Firmware Version 2.03.01  
(MultiXpress 6345N) HQ_wipro  
Engine Firmware Version 3.00.33  
UI Firmware Version F_PL_V1.01.00.57  
WP 02-25-2008  
The MultiXpress 6345N  
The MultiXpress 6345N design targets small and  
medium size business and has the following  
specifications:  
PCL5E Version PCL5e 5.64 11-07-2007  
PCLXL Version PCL6 5.57 11-28-2007  
PostScript Version PS3 V1.71.66 11-08-2007  
PDF Version PDF V1.00.45 11-12-2007  
DADF Firmware Version 1.02.  
Features:  
40 GB Hard Drive  
256 MB of memory  
45 pages per minute (ppm) print speed  
520 sheet paper tray  
USB and Network interface  
1200 X 1200 dpi print resolution.  
 
WHITE PAPER  
CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
Observation  
Test Scenarios  
The Samsung MultiXpress 6345N printer was  
successfully auto-created, and there were no  
printing issues using the PCL6 and PS drivers.  
The tests included several test scenarios designed  
to verify the compatibility of the Samsung  
MultiXpress 6345N with Citrix. The test scenarios  
include the following:  
Citrix Universal Printer Driver  
Auto Creation of Client Printers  
Citrix Universal Printer Driver  
Client Driver Compatibility  
Using Session Printers  
Description  
Citrix uses the Citrix Universal Printer Driver to auto-  
create printers on the server when the native  
printer driver is not available from the client.  
Replicating Printer Drivers  
Mapping Client Printer Drivers  
Verifying Client Driver Properties  
Using a Network Print Server  
Shadowing Client Printers  
Using Driver Features  
The Citrix Universal Printer Driver supports the  
following printer control languages:  
PostScript (PS)  
PCL5C  
PCL4  
Using the Interface  
Test Methodology  
Using Printer Policies  
The lab connected the Samsung MultiXpress  
6345N printer to a client using a USB cable and  
they installed the printer driver on the client. They  
made an ICA connection from the client to the  
server. They did not install the Samsung  
Printing from a Server  
Using Driver Policies  
Installing Printer Drivers.  
MultiXpress 6345N printer driver on the server.  
Auto Creation of Client Printers  
Observation  
Description  
Citrix successfully used the Citrix Universal Printer  
Driver to auto-create the driver on the server. The  
lab printed to the Samsung MultiXpress 6345N  
printer from the server using this driver and  
experienced no issues.  
The Auto Creation feature displays the client  
machine printers on the server during an ICA  
connection. The server users can print from these  
auto-created client printers. When a user logs on  
to a server farm, Citric creates their configured  
printers in the session automatically, without  
requiring an installation of the printer drivers or  
printers located on the client system.  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to a client using a USB cable and  
they installed the printer drivers on the client. They  
made an ICA connection from the client to the  
server. All of the client printers in were auto-  
created on the server. The lab printed from the  
server using the auto-created client printers.  
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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
WHITE PAPER  
They enabled the Samsung MultiXpress 6345N  
printer as a session printer for the client by using  
the Session Printer Policy from the Presentation  
console of the Server. The lab made an ICA  
connection from the client to the server.  
Client Driver Compatibility  
Description  
Client Driver Compatibility in Citrix provides an  
option you can use to prevent Auto-Create from  
creating drivers on the server from the client  
printers. This option allows you to prevent a  
problematic driver from causing a fatal system error  
on the server.  
Observation  
The Citrix client recognized the Samsung  
MultiXpress 6345N printer as a Session Printer  
during the ICA connection. The lab successfully  
printed from the Samsung MultiXpress 6345N  
Session Printer.  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to a client using a USB cable and  
they installed the printer driver on the client. They  
made an ICA connection from the client to the  
server. From the Presentation Console of the  
server, the lab disabled the Auto-Create feature for  
the Samsung MultiXpress 6345N printer driver by  
using the Client Driver Compatibility feature.  
Replicating Printer Drivers  
Description  
Driver Replication is a Citrix Server feature that  
allows printer drivers installed on one server to  
replicate to another server in the same server farm.  
This feature reduces the overhead caused by  
installing the printer on each Server separately.  
This feature saves time and it ensures that newly  
installed drivers are available from all of the servers.  
Observation  
When the lab connected the client to the server  
using an ICA connection, the Client Driver  
Compatibility feature prevented Auto-Create from  
creating the Samsung MultiXpress 6345N printer  
driver on the server. The Samsung MultiXpress  
6345N printer exhibited no issues during the  
testing of this feature.  
Replicating printer drivers in the server farm  
ensures that the ICA client users can print to any of  
the client and the network printers located on the  
server farm.  
Test Methodology  
Using Session Printers  
The lab joined two servers (Server1 and Server2) to  
create a server farm. They installed the Samsung  
MultiXpress 6345N printer driver on Server1 and  
not on Server2. Then they replicated the driver  
from Server1 to Server2. Finally, they established  
an ICA connection to Server2 from the client.  
Description  
Citrix Presentation Server defines policy-based  
session printers as “printers attached locally to a  
Server running Citrix Presentation Server” or as  
“shared printers imported from a Network Print  
Server.” When Citrix applies the Session Printer  
Policy to a user, it creates the configured printers  
for that user automatically for any log on session  
with a Server farm, without requiring an installation  
of the printer drivers or the presence of a printer on  
the client system.  
Observation  
The lab used Auto Create to create the client  
printers on Server2 using the replicated Samsung  
MultiXpress 6345N printer driver. They  
successfully printed through the auto-created client  
printer. The lab did not encounter any issues with  
the Samsung MultiXpress 6345N printer on any of  
the operating system platforms tested.  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to a client using a USB cable or by  
creating a TCP/IP port.  
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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
You perform these settings locally on the client  
machine. These settings include orientation, paper  
size, pages per sheet etc. Citrix displays these  
printer driver properties in the settings for the auto-  
created client printer.  
Mapping Client Printer Drivers  
Description  
The Citrix Presentation Server Driver Mapping  
feature allows users to substitute specific Windows  
printer drivers for client printers. Each client  
provides information about the printers during  
logon, including the printer model name. During  
client printer auto-creation, the selected Windows-  
server printer driver names correspond to the  
printer model names provided by the client. The  
auto creation process then employs the identified,  
available printer drivers to construct redirected  
client print queues. In some cases, the printer  
model names provided by the client do not  
correspond directly to the printer driver names on  
the Windows-server. When this happens, auto  
creation will fail, unless the administrator  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to the client by using a USB cable.  
They installed the printer driver on the server and  
on the client. Then they verified the printer driver  
properties of the auto-created printer against the  
printer driver properties on the client machine.  
Observation  
The lab confirmed that the printer driver settings of  
the auto-created client printers are the same as the  
settings on the client machine. The changes they  
made to the printer driver properties on the client  
machine were present on the auto-created client  
printers when they established an ICA connection  
with the server.  
designates a surrogate driver.  
Administrators can also use the Citrix Presentation  
Server Driver Mapping feature to force families of  
compatible printers to use a single reliable driver.  
Using a Network Print Server  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to a client by using a USB cable.  
They also installed the driver for this printer on the  
server and on a client with a different name than  
used on the server. The lab used the Presentation  
console to map the client’s printer driver to the  
server’s printer driver. Then they made an ICA  
connection from the client to sever.  
Description  
Citrix Network Print Servers are servers to which  
you attach shared printers. You import these  
shared printers to the Citrix Presentation Server  
and assign them to users through policies.  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to the Citrix Print Server using a USB  
connection or a TCP/IP connection. They verified  
the availability of shared printers. The lab then  
imported the shared printer to the server and  
configured it for a specific user through the session  
policy. That user then connected to the server by  
using an ICA connection.  
Observation  
Citrix auto-created the client printers on the server  
during the ICA connection and mapped the client’s  
printer driver to the driver present on the server.  
The lab successfully printed through this client  
auto-created printer using the mapped driver.  
Verifying Client Driver Properties  
Observations  
Description  
The lab confirmed that the Print Server was  
available for printing in the tested session. They  
successfully printed to the Samsung MultiXpress  
6345N printer by using that session.  
In Citrix, driver properties refer to the printer  
configuration settings you make to the client  
system.  
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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
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Shadowing Client Printers  
Using Driver Features  
Description  
Description  
Citrix shadowing is a feature that allows users to  
view and control other user’s sessions remotely.  
You can use session shadowing to monitor and  
interact with user’s sessions. When you shadow a  
user, you can view whatever appears on the user’s  
session display. Shadowing is a useful tool for  
user collaboration, training, troubleshooting, and  
monitoring by supervisors, help desk personnel,  
and teachers.  
A printer driver contains the printer instructions you  
can configure to control a printers features. These  
features allow you to output your print jobs by  
using different printing formats. Printer features  
can include watermarks, overlays, etc. You should  
get the same results using these printer features  
from an auto-created client driver, as you would  
get from a local client printer driver.  
Test Methodology  
You can use the Citrix Shadow Taskbar to shadow  
sessions and to switch among multiple shadowed  
sessions.  
The lab connected the Samsung MultiXpress  
6345N printer to the Citrix Presentation Server  
machine using a USB connection or using a  
TCP/IP connection. They installed the printer driver  
on the server and on the client machine. The lab  
created a Microsoft Word document named  
‘Data.doc’ on the server. The lab established an  
ICA connection from the client to the server using  
MS Word from the server. They opened and  
printed the ‘Data.doc’ file from the Server to test  
the watermark, overlay, and n-up printing features  
of the driver during the ICA session.  
Test Methodology  
The lab selected the shadowing option in Citrix  
Server, and then they selected a user desktop to  
shadow. They verified the actions performed on  
client side against those performed on the user  
side. The lab rejected shadowing of the desktop  
and verified whether this step blocked shadowing  
from occurring.  
The lab connected the Samsung MultiXpress  
6345N printer to the client by using a USB  
connection or TCP/IP connection. They selected a  
user’s desktop to shadow for the test. Then the  
lab tested the print drivers while shadowing the  
user.  
Observation  
The lab successfully printed to the Samsung  
MultiXpress 6345N printer using the watermark,  
overlay, and n-up driver features without  
encountering any issues on any of the Windows  
operating systems tested.  
Observation  
The lab successfully shadowed the user and  
observed their actions performed on the server  
side from the client side. Then they successfully  
printed to the Samsung MultiXpress 6345N printer  
using the PCL 6 and PS drivers over the shadow  
session. The lab encountered no issues on any of  
the tested Windows operating systems.  
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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
Using the Printer Driver Interface  
Using Printer Policies  
Description  
Description  
The Printer Driver User Interface is the interactive  
visual representation of the printer features and  
their settings presented in a format that allows a  
user to configure or arrange the printer settings to  
accommodate their printing requirements.  
You use Citrix Presentation Server Printer Policies  
created in the Presentation Server Console to  
configure printer management. Presentation  
Server Printer Policies provide a mechanism to  
define a collection of system settings that can be  
associated with a broader range of criteria than just  
users, groups, and computers.  
A Printer Driver User Interface provides the  
following:  
You can use policies to establish farm-wide  
defaults for server settings. You assign  
Presentation Server Printer Policies through filters  
that apply rules defined by using any combination  
of the following criteria:  
Control over the printer input, allowing the user  
to manipulate the system.  
Control over the printer output, allowing the  
system to produce the desired user-configured  
effects.  
Access Control  
Client IP address  
Client Name  
Servers  
The goal of any user interface is to provide easy  
navigation, accessibility, and a logical flow of the  
user interaction. It must provide an environment  
that any user can understand and that they can  
use to create their expected output.  
Users.  
Test Methodology  
Test Methodology  
The lab installed the Samsung MultiXpress 6345N  
PCL 6 driver on the Citrix Presentation Server  
machine and on the Citrix Client. They established  
an ICA connection from the client to the server by  
using MS Word from the Server side. The lab  
connected the printer to the server. They tested  
the Samsung Printer Driver User Interface print  
window for navigability, accessibility, and  
The lab connected the Samsung MultiXpress  
6345N printer to the Citrix Presentation Client  
machine by using a USB connection or by using a  
TCP/IP connection. They installed the printer driver  
on the Client. Then from the Citrix Presentation  
Console the lab enabled the server ‘Auto Create all  
Client Printers’ policy and applied it to the following:  
functionality. The lab accessed all of the UI tabs  
such as Page Order, Page Orientation, etc.  
A range of IP addresses  
One particular IP address  
A specific client name  
One particular user  
Observation  
The lab found all of the Samsung Printer Driver  
User Interface tabs to be functional, navigable, and  
user friendly. They did not encounter any issues  
while testing the Samsung MultiXpress 6345N  
printer on any of the Windows Operating systems  
tested.  
The lab tested the auto creation of client printers  
after they applied each of these policies.  
Observation  
Citrix successfully auto-created all of the client  
printers to which the policies were applied.  
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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
WHITE PAPER  
Printing from a Server  
Using Driver Policies  
Description  
Description  
Printing from a server is the process of using any of  
the Citrix access options to print from a locally  
connected server printer and from a network  
printer.  
Citrix Driver Policies provide a mechanism you can  
use to define a collection of system settings for a  
broader range of criteria than just users, groups,  
and computers. Driver Policies basically, deal with  
the native printer drivers and the universal printer  
drivers.  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer locally to the Citrix Presentation  
Server machine by using a USB connection or a  
TCP/IP connection. They installed the printer  
drivers on the Server. Then the lab established an  
ICA connection from the client to server by using  
MS Word from the Server side. The lab verified the  
printing ability of the printer drivers during the ICA  
session by firing a test print using the Server local  
printer drivers in the ICA session.  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to the Citrix Presentation Client  
machine by using a USB connection or a TCP/IP  
connection. Then they installed the printer driver  
on the client and the server machines. The lab  
enabled ‘Native Printer Drivers’ and ‘Universal  
Printer Drivers’ policies from the Citrix Presentation  
Console of the Server.  
The lab connected the Samsung MultiXpress  
6345N printer to the Host-A machine and shared  
the printer in the Citrix Presentation Server machine  
network. They installed the printer driver on the  
server machine by using the ‘Import Network Print  
Server’ feature in the Citrix Presentation Console.  
The lab enabled the Session Printer Policy applied  
it to the client machine. They established a new  
ICA connection between the client and the server  
by using MS Word from the server side. Then the  
lab verified the ‘Printers and Faxes’ window for the  
Network Print Server installed on the server side of  
the ICA session and fired a test print to verify the  
functionality of the installed network printer.  
Observation  
The lab observed that Citrix successfully auto-  
created the client printer drivers by only using the  
native printer drivers when the ‘Native Printer  
Drivers’ policy was enabled. They did not  
encounter any issues testing this feature on any of  
the Windows Operating Systems.  
Observation  
The lab successfully installed the printer drivers on  
the server and printed through the server printer  
driver. Then they successfully used the server  
network printer to print from the server side. The  
lab did not encounter any issues testing this  
feature on any of the Windows Operating Systems.  
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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
Installing Printer Drivers  
Description  
Proper installation and removal of the Samsung  
MultiXpress 6345N printer drivers on the Citrix  
Presentation Server 4.5 and on the Citrix  
Presentation Client machines is essential for  
adding and removing system printers.  
Test Methodology  
The lab connected the Samsung MultiXpress  
6345N printer to the Citrix Presentation Server 4.5  
machine locally by using a USB or a TCP/IP  
connection. Then they installed and removed the  
Samsung MultiXpress 6345N series printer driver  
from Citrix Presentation Server 4.5 machine.  
The lab connected the Samsung MultiXpress  
6345N printer to the Citrix Presentation Client  
machine locally by using a USB or a TCP/IP  
connection. Then they installed and removed the  
Samsung MultiXpress 6345N series printer driver  
from Citrix Presentation Client machine.  
Observation  
The lab did not encounter any issues installing or  
removing the Samsung MultiXpress 6345N series  
printer driver for either the server, or the client with  
a printer connected to the server or the client  
locally using any of the Windows Operating  
Systems.  
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CITRIX COMPATIBILITY FOR THE SAMSUNG MULTIXPRESS 6345N PRINTER  
WHITE PAPER  
About Samsung Electronics America, Information  
Technology Division  
Samsung's Information Technology Division (ITD) markets the  
award-winning line of Samsung printers including; black &  
white laser printers, black & white multifunction printers, color  
laser printers, and color multifunction printers. Samsung ITD  
is committed to supporting the needs of its channel partners  
in the professional, commercial, corporate, and small/home  
markets. ITD is a division of Samsung Electronics America  
(SEA), a U.S. subsidiary of Samsung Electronics Company,  
Ltd. (SEC). The SEA organization oversees the North  
American operations of Samsung, including Samsung  
Telecommunications America, LP, Samsung Electronics  
Canada, Inc. and Samsung Electronics Mexico, Inc. For  
1-800-SAMSUNG.  
About Samsung Electronics  
Samsung Electronics Co., Ltd. is a global leader in  
semiconductor, telecommunication, digital media and digital  
convergence technologies with 2007 consolidated sales of  
$103.4 billion. Employing approximately 150,000 people in  
134 offices in 62 countries, the company consists of five  
main business units: Digital Media Business, LCD Business,  
Semiconductor Business, Telecommunication Business and  
Digital Appliance Business. Recognized as one of the  
fastest growing global brands, Samsung Electronics is a  
leading producer of digital TVs, memory chips, mobile  
phones and TFT-LCDs. For more information, please visit  
Samsung MultiXpress C8380ND  
WP_MX634NCITRIX_Rev_1A, 26 February 2009  
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